Frequently Asked Questions
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What is KRYOTX CORE?
KRYOTX CORE is men’s recovery underwear designed with an integrated pocket system for dual-surface thermal inserts.
What are the inserts used for?
The inserts are designed to support localized thermal comfort during sauna, recovery, and everyday use.
Are the inserts included?
Yes. Every pair of KRYOTX CORE includes two dual-surface thermal inserts.
Can I wear KRYOTX CORE without the inserts?
Yes. It is designed for both daily wear and recovery-focused use.
How should KRYOTX CORE fit?
It should fit close to the body without feeling restrictive. Choose your usual underwear size.
Where do you ship from?
All orders are packed and dispatched from Sydney, Australia.
Do you ship internationally?
At launch, KRYOTX ships within Australia only.
How much is shipping?
Standard shipping is $5.99, with free shipping available on orders over $100.
Can I return KRYOTX CORE?
Due to hygiene standards, underwear returns can only be accepted if the product is unworn, unused, and in its original packaging.
What if my product is faulty?
If your item arrives faulty or damaged, contact us so we can assess it and provide support in line with Australian Consumer Law.